We want you to be satisfied with your purchase. Please review our policy below.
1. Order Cancellation
You may cancel your order before it is shipped by contacting info@dihra.in. Once shipped, cancellation may not be possible.
2. Returns
- Returns are accepted only if the product is defective, damaged, or not as described.
- Notify us within 7 days of delivery with photos and order details.
- Returned items must be unused, in original packaging.
- Return shipping cost may be borne by the customer unless the item is defective.
3. Refunds
After inspection of the returned product, if approved, a refund will be issued within [X] days to the original payment method.
Shipping costs are non-refundable unless the error was ours.
4. Non-Returnable Items
Opened, used, or personalized items are not eligible for return.
5. Contact
For return or refund requests, contact:
📩 info@dihra.in